FAQ

How many readers do I need to order for Grade 3?

Each learner does not need their own copy of each of the 8 readers.

Learners are required to complete two readers per term. Readers A and B are at the same level, so half the class begins with Reader 1A and the other half of the class begins with Reader 1B. The first learner(s) in each group to complete their readers swap with each other, and so on through the terms.

 

Below is the pack suggestions for Grade 3 based on how many children are in your class:

Grade 3

Classroom Pack A

Classroom Pack B

Classroom Pack C

IsiXhosa

IsiZulu

Sepedi

Sesotho

Setswana

Tshivenḓa

Xitsonga

30 learners

31-40 learners

41-50 learners

 

 

How many readers do I need to order for Grade 1 and 2?

Not every child needs a copy of each of the 32 readers.

A few copies of each title at every star level are ordered depending on number of learners (see table below). Some of the learners will start with one title in a star level, while other learners start with different stories of the same star level. Only a certain number of children are reading the same story at once. Once a learner has finished with their book, they can swap readers with another learner in the class who has also finished. The read and swap process is repeated until the learner has finished all of the titles in a star level. They can then progess to the next star level. 'Reading Records' for the learners are used to assess comprehension of the story and also to keep track of which readers have been completed.

Below is the number of packs suggestion for Grade 1 based on how many children are in their class:

GRADE 1/2

3 x Library Packs

(3 copies of each title)

4 x Library Packs

(4 copies of each title)

5 x Library Packs

(5 copies of each title)

1 x Classroom  Packs

(6 copies of each title)

Sepedi 18 learners  19 - 24 learners 25 - 30 learners 31 - 36 leaners 

isiNdebele 

Setswana

Tshivenḓa

Xitsonga

21 learners 22 - 28 learners  29 - 35 learners 36 - 42 learners

isiXhosa 

Sesotho

24 learners 25 - 32 learners 33 - 40 learners 41 - 48 learners
isiZulu 21 - 30 learners 31 - 40 learners 41 - 50 learners 51 - 60 learners

 

What is the difference between a Library Pack and a Classroom Pack?

It is cheaper to order books in packs rather than individual titles:

Grade 1/2 (32 graded readers in total)

  • A Library Pack = 1 copy x 32 readers at a reduced rate.
  • A Classroom Pack = 6 copies x 32 readers at a reduced rate.

Grade 3 (8 readers in total)

  • Classroom Pack A = 15 copies of each reader at a reduced rate.
  • Classroom Pack B = 20 copies of each reader at a reduced rate.
  • Classroom Pack C = 25 copies of each reader at a reduced rate.

What is the Star level rating?

 

Grade Recommended readers
Grade 1

1 and 2 star graded readers

Grade 2 3 star and up graded readers
Grade 3

Reader 1A/1B

Reader 2A/2B

Reader 3A/3B

Reader 4A/AB

 

 

 

 

 

 

 

 

 

 

  • Learners needs to read and understand all books at each level, including mastering the relevant phonics and sight words, before they can progress to the next level. For example, a Grade 2 learner may not be ready for a 3 star level reader yet, and may need to read the previous star levels first.
  • Grade 3 books are divided in difficulty by term. Learners must start with Term 1 A/B before moving on to the Term 2 A/B readers, and so on.

How does Molteno offer training and support on how to use the materials?

  • For a fee, a trainer can come to your school and train your Foundation Phase teachers to use Vula Bula materials

  • For a lesser fee, you can book a session over the phone/ Skype with a trainer who will talk you through how to use the materials/answer any specific questions you may have

  • Any queries about the materials can also be emailed through to info@molteno.co.za

Why choose Molteno Materials?

  • The materials are carefully structured for early, emergent, and fluent readers.

  • The materials are not translated but rather based on the specific orthographical building blocks as well as a natural progression of phonics learning for each target language.

  • In each reader, there is explicit instruction for successful decoding, as well as reading activities related to the story to improve comprehension.

Is Discount Offered?

Orders amounting to a value of R500 000 or more qualify for a 30% discount.

What is the Warehouse Address?

Isle of Houghton Office Park, Old Trafford 2: Ground Floor, 11 Boundary Road, Houghton, Johannesburg

Click here for directions!

What are the Contact Details of the Ordering Team?

Email

Ntiyiso Ngobeni
ntiyiso@molteno.co.za
Grace Raselingwane
grace@molteno.co.za

Telephone
+ 27 11 484 6245

What is Molteno’s Return Policy?

We want you to be happy with your purchase. If you are not completely satisfied, you can return the books/materials to us and we will either replace it, or credit your account, subject to the below terms:

  • The books/materials are undamaged and unused,
  • You log a return by contacting Molteno within 30 days of delivery to you or collection by you of the unwanted product.

Note: Clients are required to cover the extra delivery cost/s associated with the return/exchange of the books/materials provided that the original conditions of the order where met. If we accidentally delivered the wrong order to you, please notify us and we will collect the books/materials from you at no charge. Once we have validated your return, we will at your choice deliver the correct books/materials to you as soon as possible (if the correct product is available); or credit your account with the purchase price of the product within 10 days of the return.

What is the Standard Delivery Time?

We'll always offer you the fastest possible options for your order.

  • Courier (next day service) * Additional charges apply!
  • Courier (freight method) – 5/7 working days
  • The Molteno driver – 2/3 working days
  • Collection from Molteno warehouse – Same day (provided payment has been received!)

What are my delivery options?

  • Courier (freight method) - 5/7 wprking days
  • Courier fee (next day service) 
  • The Molteno driver fee for delivers to main centres throughout Gauteng (call our offices to arrange)
  • Free collection from Molteno warehouse - Same day ( provided payment has been received and stock availability). Click here for directions!

When will payment of my EFT or cash deposit be received?

When paying by Instant EFT, Credit or Debit Card there will be no waiting period before your payment is received and your order is authorised.

Cash deposits at a bank: Please use your customer name and invoice number or order number as reference. Deposits made before 12 noon should be processed on the same day, alternatively the following morning. We are dependent on the banks so system delays may occur.

Electronic Fund Transfer Please customer name and invoice number or order number as reference. If you bank with Standard Bank, deposits made before 12 noon should be processed on the same day, alternatively the following morning. Transfers made from any other bank will (in most cases) reflect the following day, but can take up to 48 hours.

What are my payment options?

  • Credit Card
  • Debit Card
  • EFT / Instant transfer
  • Electronic Fund Transfer
  • Cash

Please use your customer name and order number as your reference.

As soon as Proof of Payment is received, your order will be authorized and processed.

How do I order materials?

Step 1:  Find the product you wish o buy and click on it

 

Step 2: Click on 'Add to cart'

Your shopping cart contains all the books/materials that you have selected to buy. Once you’ve added a product to your shopping cart, you can go back and keep searching and adding to your cart. You can access the contents of your shopping cart at any time by clicking on the cart button at the top right of any page on the website. Products have to be in your shopping cart for you to check out.

 

Step 3: Check out

To enter checkout, go to your shopping cart and click on the ‘Proceed to Checkout’ button. You will now be prompted to log in or register, if you haven't already done so.

 

You may also contact a friendly Molteno staff member to assist you with the ordering process over the phone /            via e-mail

Email                                                                                            Telephone

Ntiyiso Ngobeni                                                                          +  27 11 484 6245

ntiyiso@molteno.co.za

Grace Raselingwane

grace@molteno.co.za

 

 

What do I if I’ve forgotten my password?

Click on the ‘forgot password’ feature if you’ve forgotten your password. Add your email address and a password reset link will be sent to your email address to reset/change your password.

How do I register?

The Molteno website and programme sites such as Vula Bula will all be accessible to without the requirement to login. Only when orders are to be placed or to download high resolution files, will you be requested to login. Click here to register!The registration form will require the following information:

  • Username
  • Email address
  • Confirm email address
  • Organisation
  • Type of user
  • Country

Once registration is submitted, an email confirmation will be sent to you to verify your email address and to activate the account.